Returns & Exchanges
Due to state regulations regarding the sale of alcohol, returns are only accepted for damaged or incorrect items within 48 hours of delivery. All returned products must be unopened and include the original receipt to be eligible for a refund or exchange.
Inspect Your Order
Thoroughly check your delivery upon arrival to ensure all bottles are sealed and no breakage occurred during transit.
Contact Support
Send an email to our support team with your order number and clear photos of any damaged or incorrect merchandise.
Verification Process
Our team will review your claim against our inventory logs to verify the discrepancy and authorize a return shipment or pickup.
Receive Refund or Replacement
Once the item is returned to our facility, we will issue a full refund to your original payment method or dispatch a replacement bottle immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing